Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
We ship worldwide. Estimated delivery times vary depending on your location:
- United States: 3–7 business days
- Europe: 5–12 business days
- Rest of the world: 7–20 business days
Please note these are estimates and not guarantees. Delays may occasionally occur due to customs processing, carrier delays, or high order volumes.
Shipping Costs
Shipping costs are included in the product price at checkout — what you see is what you pay, with no surprise fees at delivery.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges, if any, are the responsibility of the customer and are not included in the item price or shipping cost.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package's journey.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at support@eutaviocasa.com and we'll help track it down.
Questions?
If you have any questions about your shipment, reach out to us anytime at support@eutaviocasa.com.